Beauty

Resurfaced Jaclyn Hill Video Looks Like She Knew Her Lipsticks Were Hairy AF

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Resurfaced Jaclyn Hill Video Looks Like She Knew Her Lipsticks Were Hairy AF jaclynhill 41322971 1967287633339065 214054168303609687 n e1561478583745 jpg

Instagram / Jaclyn Hill


We’re assuming that Jaclyn Hill thought she put her hairy lipstick mess behind her when she uploaded her explanation video a couple of weeks ago. However, it looks the beauty YouTuber is digging a hole deeper and deeper for herself as of late. Yesterday, she took to her Instagram stories to reveal that she would be providing a refund to every single person who purchased her lipsticks, faulty or not.

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Jaclyn uploaded a series of videos to her Instagram Stories in which she can be heard saying, according to Perez Hilton: “I felt so much pressure and panic to get a video up… I just wanted to defend my brand so bad. At this point, I have sent out my lipsticks to five different labs that test product vigorously. I have spent over $100,000 on this process. It sucks, and I’m so disappointed in myself. Long story short, the lab that I worked with, I will never be working with again obviously. There’s been many people fired over this. We’ve got an entire new team we are building for quality control because obviously, that didn’t work.”

“I have made the decision to give every single person who purchased one of my lipsticks a full refund. I think that’s the best thing I can do at this point… there’s a lot of people out there who love their lipsticks, and that’s great, but I don’t care. I’m going to be issuing a full refund, including shipping and tax, to every single customer from Jaclyn Cosmetics… I don’t care about the loss of this money… you know how embarrassing this is for me. I will do everything in my power to make this right moving forward and learn from this lesson God has given me.”

Despite her apologies appearing to be genuine and sincere, a video has surfaced online that makes it look like Jaclyn knew about the issues with her products way before complaints began rolling in from customers as she has previously stated.

A Twitter user found a video of Jaclyn doing a lip swatch of her lipstick shade “As If” on Instagram before her launch and in it, she can be seen rubbing something off the tip of her lipstick and be heard saying “oh my gosh what is on there?” before swatching. The Twitter user shared the video, writing: “so even here on her personal lipsticks during the swatching even she had fuzzies on As If. at that point it would have been smart to check the lab for any problems.”

The video, which appeared to be in Jaclyn’s Instagram highlights, has since been deleted. Her fans are angry AF, which isn’t shocking.


It looks like we’ll never know exactly what went on in that Jaclyn Cosmetics lab, but we don’t see this issue going away any time soon.

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